We take your privacy very seriously. We will only use the personal information which we collect about you if you have opted into this. We will ensure that all such information is processed fairly and lawfully, in accordance with current legislation. The following statement sets out our policy regarding the personal information which we collect through the website (the "Website"). Please also see our Website Terms and Conditions.


Customers and business partners


  1. Information we collect

    The website of the Brother collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

    When using these general data and information, the Brother does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the Brother analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
  2. Use of cookies

    A cookie is a text file that a website transfers to your computer's hard disk so that the website can remember who you are. Cookies only record those areas of a website that have been visited by your computer and for how long.

    This Website uses the following two types of cookies:
    Session Cookies - these are temporary cookies which remain on your computer until you leave the Website and allow you to carry information across pages of the Website without having to re-enter information.

    Persistent Cookies - these remain on your computer after you leave the Website.
    You have the ability to accept or decline cookies by modifying the setting in your browser. If you would like to do this, please see the help menu of your browser. However, you may not be able to use all the interactive features of our Website if cookies are disabled.
  3. Information we use

    We use the information collected to provide and personalise our services both on-line and off-line. This may include using your information for the purposes of administering product warranty services. It may also include dealing with your enquiries, conducting quality assurance and/or training our staff.
    In particular, our Persistent Cookies help us to recognise you when you return to the Website and allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly. We may use third parties to assist in this monitoring and analysis.
    Where you have opted-in, we may use the information for marketing and promotional purposes. For example, this may include providing you with promotional offers and/or information about products and services. At the time that we collect your personal information, we will usually provide you with a specific opportunity to indicate whether you want to receive marketing/promotional offers. If, at any time, you would like to opt-out of receiving future marketing and promotional material from us, you can simply complete and submit this form.
    We also use the information in our strategic analysis and our assessment of market trends, and our production and re-ordering levels. In particular, we use our Persistent Cookies to help us compile anonymous, aggregated statistics that enable us to understand how users use the Website and to help us improve the structure of the Website. We cannot identify you personally this way.

    The Brother Group operates on a world-wide basis and it may therefore be necessary in relation to each of the various purposes outlined above for us to pass your information to other members of the Brother Group or to other third parties who provide assistance in the provision of our services to you. This may involve transmitting your personal information outside the EEA (European Economic Area). When we do this, we will ensure that the information is transferred in accordance with this Privacy Policy and current German legislation. By using the Website, you agree to us using your personal information in this way.
  4. Looking after your information

    We take appropriate security measures in relation to the sensitivity of the information which we hold on you.
    We will not hold your information on our systems for any longer than is necessary for us to meet the purpose of holding that information.
    Where you have made us aware that the information that we hold about you is inaccurate or not up to date, we will update that information.

    If you have any questions about privacy, please contact:

    Alternatively, please write to us at:

    Brother Administration Team
    Brother Internationale Industriemaschinen GmbH
    Düsseldorfer Str. 7 - 9  
    46446 Emmerich am Rhein

    or telephone us on +49 2822 609-0





This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "Cookies", text files that are saved on your computer and enable the analysis of your use of the website. The information about your use of this website generated by the Cookie are as a rule transferred to a server owned by Google in the USA and saved there.


In the event that IP-anonymisation is activated on this web page, your IP-address will be abbreviated by Google within Member States of the European Union or in other contracting States of the Agreement of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a server owned by Google in the USA and abbreviated there. Google will use this information on order of the operator of this website in order to evaluate your use of this website, to generate reports on website activities and to provide other services associated with the use of the website and the internet generally.


The IP address transmitted by your browser in the framework of Google Analytics will not be combined with other data from Google. You can prevent Cookies from saving data by using the matching setting on your browser-software; we remind you however that you in this case will not be able to use all functions of this website in their full scope. You can also prevent the recording and transmission of the data that the cookie generates about your use of the website (incl. your IP-address) to Google as well as the processing of this data by Google, by downloading and installing the browser plug-in available under the following link :


As an alternative to the browser-plug-in or within browsers on mobile devices, your mobile devices please click on the following link, in order to set an opt-out-cookie, which will prevent recording by Google Analytics inside this website in the future (this opt-out-cookie only functions in this browser and only for this domain; to delete your cookies in this browser, you must click on this link again): Google Analytics deaktivieren


Please note that this Website uses Google Analytics with the extension "_anonymizeIp()" and therefore IP-addresses are only processed in anonymous form in order to exclude any possibility of direct personal identification.